What is a DISCO MIS (Management Information System)?
A Management Information System (MIS) is the centralized intranet and database backbone utilized by Pakistan power distribution companies. It compiles real-time telemetry from grid stations, sub-division revenue collections, feeder-level line losses, and computerized customer account ledgers.
What General Consumers Can Access
- Feeder load management & scheduled outage rosters
- Sub-division office locations & SDO contact numbers
- Commercial duplicate bills & payment status records
- New connection (ENC) progress reports
Employee-Only Features (Login Required)
- Automated Meter Reading (AMR) high-tension data
- Sub-division revenue billing summaries & deficit recovery
- Feeder tripping logs & breaker maintenance records
- Staff attendance, HR management, and inventory
How to Check Your Feeder Name & Outage Status
Every electricity connection in Pakistan is supplied through an 11 kV feeder. If your area experiences a power outage, your feeder name allows you to check whether it is scheduled maintenance or an unscheduled trip:
- Look at your monthly paper bill or duplicate online bill.
- In the consumer details box, find the field labeled "Feeder Name" (e.g. Model Town Feeder, Karkhano Feeder).
- Visit your company's MIS or customer service portal (or call 118) to check whether that specific feeder is undergoing scheduled maintenance.