πŸ” Consumer Support Guide Β· Updated October 2026

How to Check Bill Without Reference Number

Misplaced your paper bill? Thousands search every month for bill check by CNIC, Name, or Meter Number. Here is the verified truth on what PITC actually supports, how to check via 10-Digit Customer ID, and how to recover your 14-digit number instantly.

πŸ’³ Official 10-Digit Customer ID Checker

Supported by PITC

If you do not have your 14-digit reference number, enter your 10-digit Customer ID below to open your bill directly.

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The Truth About Checking Bills by CNIC or Name

Many unofficial blogs claim you can β€œCheck your electricity bill by typing your CNIC or Name”. This is false. Under NEPRA and Ministry of Energy consumer privacy regulations, PITC does not expose an open search API by National Identity Card (CNIC) or Name. If any portal allowed searching by CNIC alone, anyone could view strangers' home addresses and electricity consumption.

Below are the 4 legitimate, proven ways to retrieve your lost bill or reference number.

4 Proven Ways to Find Your Lost Reference Number

1
Fastest (Takes 30 Seconds)

Check Your Mobile Banking / Wallet History

If you ever paid your electricity bill via JazzCash, Easypaisa, Nayapay, Sadapay, HBL, Meezan, or MCB Mobile Apps:

  1. Open your payment app and go to Transaction History / Statement.
  2. Search for "Electricity Bill" or your DISCO name (e.g. LESCO, MEPCO).
  3. Tap on any previous payment receipt. The 14-digit consumer reference number is printed clearly on every digital receipt.
2
Official SMS Shortcode

Get Your Bill Summary via SMS

If your mobile phone number is registered with your DISCO, you can fetch your bill summary or register your phone number via SMS:

  • LESCO: Send bill <14-digit Ref> to 8118.
  • MEPCO: Send your 14-digit Ref or mobile number to 8334.
  • FESCO, IESCO, GEPCO, PESCO: Use shortcode 8118 for billing alerts.
  • K-Electric: Send BILL <13-digit Account No> to 8119.
3
Meter Serial Number Lookup

Call Helpline with Physical Meter Serial Number

Every physical electric meter installed outside your home has a permanent metal stamp or barcode containing the Meter Serial Number.

Note down the meter number and your registered CNIC, then call your company's helpline:

LESCO: 0800-00-537
MEPCO: 0800-63726
FESCO: 0800-33726
IESCO: 0800-11337
4
In-Person Verification

Visit Your Local SDO Revenue Office

If all else fails, take your original CNIC and property address to your local Sub-Divisional Officer (SDO) Revenue Office. The Commercial Officer can look up your computerized record in the internal MIS database using your property plot/street address and print a duplicate bill copy for free.

Where Reference Number and Customer ID Are Printed

PAKISTAN ELECTRICITY BILL MONTH: October 2026
BOX 1: Reference Number (14 Digits)

08 11222 3344550 U

Printed in the top header. Used on all payment apps.

BOX 2: Customer ID (10 Digits)

1234567890

Printed right above or below the Reference Number.