How to check my SNGPL bill online in 2026? ▼
Go to the official SNGPL bill portal at https://www.sngpl.com.pk/web/guest/duplicate-bill. Enter your 14-digit reference number printed on your previous bill. Your current month's bill with due date, consumption units, and amount payable will be displayed instantly.
What are the current SNGPL tariff rates per unit? ▼
SNGPL follows NEPRA-approved tariff slabs. The domestic tariff for April 2026 ranges from ₨5.79/unit for the lowest slab (1–100 units) to ₨7.39/unit for higher consumption (700+ units). Additional charges include FPA (₨3.23/unit), FC surcharge, electricity duty, and GST.
What are the peak and off-peak hours for SNGPL? ▼
SNGPL peak hours are from 17:00 to 21:00 daily. During peak hours, electricity demand is highest. For Time-of-Use (ToU) meter users, electricity consumed during off-peak hours (9 PM to 5 PM) costs less. Running heavy appliances during off-peak hours can reduce your monthly bill.
How to pay SNGPL bill online? ▼
You can pay your SNGPL bill through multiple channels: (1) Online banking via HBL, UBL, MCB, or any scheduled bank, (2) JazzCash or Easypaisa mobile wallets, (3) ATM bill payment, (4) The official SNGPL app, or (5) Through authorized Easy Load shops. Always pay before the due date to avoid a late payment surcharge.
What is FPA (Fuel Price Adjustment) on SNGPL bill? ▼
FPA is a monthly variable charge approved by NEPRA based on the difference between actual fuel costs and reference fuel costs used in the base tariff. The current FPA is approximately ₨3.23/unit. FPA can be positive (extra charge) or negative (discount) depending on fluctuations in fuel prices used for power generation.
How to file a complaint for SNGPL overbilling? ▼
To file an overbilling complaint: (1) Call the SNGPL helpline at 1199, (2) Visit your nearest SNGPL subdivision office with your bill and a photo of your meter reading, (3) File a complaint on NEPRA's website at nepra.org.pk, or (4) Use the SNGPL official website complaint portal. Note your reference number while meter reading for comparison.
What is the SNGPL helpline number? ▼
The official SNGPL helpline number is 1199. This toll-free number operates 24/7 for bill inquiries, power outage complaints, new connection requests, and emergency fault reporting in Punjab, KP, Islamabad.
How to apply for a new SNGPL connection? ▼
To apply for a new SNGPL electricity connection: (1) Visit the nearest SNGPL subdivision office, (2) Submit CNIC copy, property ownership documents, and a filled application form, (3) Pay the applicable fees (demand notice), (4) A SNGPL team will inspect the site, (5) After approval, a meter is installed within 7–14 working days.
Which cities does SNGPL cover? ▼
Sui Northern Gas Pipelines Limited (SNGPL) provides electricity distribution services across Punjab, KP, Islamabad. Major cities in the SNGPL service area include .
How to read my SNGPL electricity meter? ▼
To read your SNGPL meter: (1) Locate the digital or analog display on your meter, (2) Note the current reading (KWh), (3) Subtract last month's reading to get your consumption. For digital ToU meters, press the button to cycle through peak/off-peak readings. Report any meter malfunction to 1199.
What happens if I don't pay my SNGPL bill on time? ▼
If you miss the due date: (1) A late payment surcharge of approximately 10% is added, (2) After 2 months of non-payment, a disconnection notice is issued, (3) After 3 months, your connection may be disconnected. Reconnection requires clearing all dues plus a reconnection fee. Always pay before the due date printed on your bill.
How to get a duplicate SNGPL bill? ▼
You can get a duplicate SNGPL bill by: (1) Visiting https://www.sngpl.com.pk/web/guest/duplicate-bill and entering your reference number, (2) Calling 1199, or (3) Visiting the SNGPL subdivision office. Keep your 14-digit reference number saved for quick access.