How to check my HESCO bill online in 2026? ▼
Go to the official HESCO bill portal at https://bill.hesco.gov.pk. Enter your 14-digit reference number printed on your previous bill. Your current month's bill with due date, consumption units, and amount payable will be displayed instantly.
What are the current HESCO tariff rates per unit? ▼
HESCO follows NEPRA-approved tariff slabs. The domestic tariff for April 2026 ranges from ₨5.79/unit for the lowest slab (1–100 units) to ₨22.65/unit for higher consumption (700+ units). Additional charges include FPA (₨0.43/unit), FC surcharge, electricity duty, and GST.
What are the peak and off-peak hours for HESCO? ▼
HESCO peak hours are from 17:00 to 21:00 daily. During peak hours, electricity demand is highest. For Time-of-Use (ToU) meter users, electricity consumed during off-peak hours (9 PM to 5 PM) costs less. Running heavy appliances during off-peak hours can reduce your monthly bill.
How to pay HESCO bill online? ▼
You can pay your HESCO bill through multiple channels: (1) Online banking via HBL, UBL, MCB, or any scheduled bank, (2) JazzCash or Easypaisa mobile wallets, (3) ATM bill payment, (4) The official HESCO app, or (5) Through authorized Easy Load shops. Always pay before the due date to avoid a late payment surcharge.
What is FPA (Fuel Price Adjustment) on HESCO bill? ▼
FPA is a monthly variable charge approved by NEPRA based on the difference between actual fuel costs and reference fuel costs used in the base tariff. The current FPA is approximately ₨0.43/unit. FPA can be positive (extra charge) or negative (discount) depending on fluctuations in fuel prices used for power generation.
How to file a complaint for HESCO overbilling? ▼
To file an overbilling complaint: (1) Call the HESCO helpline at 0800-43726, (2) Visit your nearest HESCO subdivision office with your bill and a photo of your meter reading, (3) File a complaint on NEPRA's website at nepra.org.pk, or (4) Use the HESCO official website complaint portal. Note your reference number while meter reading for comparison.
What is the HESCO helpline number? ▼
The official HESCO helpline number is 0800-43726. This toll-free number operates 24/7 for bill inquiries, power outage complaints, new connection requests, and emergency fault reporting in Hyderabad, Mirpurkhas, Badin, Thatta.
How to apply for a new HESCO connection? ▼
To apply for a new HESCO electricity connection: (1) Visit the nearest HESCO subdivision office, (2) Submit CNIC copy, property ownership documents, and a filled application form, (3) Pay the applicable fees (demand notice), (4) A HESCO team will inspect the site, (5) After approval, a meter is installed within 7–14 working days.
Which cities does HESCO cover? ▼
Hyderabad Electric Supply Company (HESCO) provides electricity distribution services across Hyderabad, Mirpurkhas, Badin, Thatta. Major cities in the HESCO service area include Hyderabad, Jamshoro, Mirpur Khas.
How to read my HESCO electricity meter? ▼
To read your HESCO meter: (1) Locate the digital or analog display on your meter, (2) Note the current reading (KWh), (3) Subtract last month's reading to get your consumption. For digital ToU meters, press the button to cycle through peak/off-peak readings. Report any meter malfunction to 0800-43726.
What happens if I don't pay my HESCO bill on time? ▼
If you miss the due date: (1) A late payment surcharge of approximately 10% is added, (2) After 2 months of non-payment, a disconnection notice is issued, (3) After 3 months, your connection may be disconnected. Reconnection requires clearing all dues plus a reconnection fee. Always pay before the due date printed on your bill.
How to get a duplicate HESCO bill? ▼
You can get a duplicate HESCO bill by: (1) Visiting https://bill.hesco.gov.pk and entering your reference number, (2) Calling 0800-43726, or (3) Visiting the HESCO subdivision office. Keep your 14-digit reference number saved for quick access.