Where exactly is the reference number on my bill?
The 14-digit reference number is typically in the upper-left area of the bill, near the consumer details section. It may be labelled as 'Reference No.' or 'Consumer Reference Number'.
Reference Number Guide
Not sure where to find the 14-digit reference number? Use this interactive guide to understand each section of your electricity bill and locate the reference number quickly.
Visual Guide
Pro tip: Take a photo of your bill and save it to your phone. That way you always have the reference number ready for online checking.
FAQ
The 14-digit reference number is typically in the upper-left area of the bill, near the consumer details section. It may be labelled as 'Reference No.' or 'Consumer Reference Number'.
No. The meter number identifies your physical meter device. The reference number is your billing account identifier used for online bill lookups.
No. Your reference number stays the same unless your account is transferred or a new connection is issued. You can use the same number every month.
Currently, all DISCO bill portals require the 14-digit reference number. You cannot check by name, CNIC, or address alone.