What You Need
- 14-digit reference number from a previous bill
- A mobile phone, tablet, or computer with internet access
- A browser such as Chrome, Safari, Firefox, or Edge
Can't find your reference number? See the Reference Number Guide below.
Electricity Bills
Need to check your QESCO bill or download a duplicate copy? This page helps Quetta, Mastung, Chaman, Ziarat, Zhob, Kalat, Khuzdar, Turbat, and Gwadar consumers open their bill, find their reference number, understand charges, and resolve billing issues.
This guide is for residential QESCO consumers in Balochistan, with notes for commercial users where relevant.
How to check
You need the correct 14-digit reference number from a previous bill.
Can't find your reference number? See the Reference Number Guide below.
Tip: Enter digits only.
Duplicate bill
A duplicate bill is useful when you have misplaced the original or need a digital record.
Pro tip: Save monthly bills in one folder for easy comparison.
Reference number
Your reference number is the key for online bill retrieval.
Look for 'Reference No.' near the top of your QESCO electricity bill.
The same reference number is reused unless connection details change.
Some users keep a saved photo or PDF of an earlier bill.
Visit your local QESCO subdivision with CNIC and address if needed.
No. The PITC portal requires a 14-digit reference number only. Contact your local QESCO subdivision if needed.
Bill charges
Knowing what each charge means helps spot unusual increases.
| Term | Meaning | What to Know |
|---|---|---|
| Energy Charges | Main electricity usage charge | Linked to units consumed and applicable tariff slab |
| Fixed Charges | Base charges applied even at low usage | Not the same as per-unit energy charges |
| FPA | Fuel Price Adjustment | Monthly NEPRA-notified surcharge or credit based on fuel cost changes |
| GST | General Sales Tax | Tax component applied as per prevailing rules |
| Electricity Duty | Provincial duty or related levy | May appear as a separate line item |
| Arrears / Previous Balance | Unpaid amount carried forward | Check this if bill looks higher than expected |
| Credit / Adjustment | Correction in your favour | May reduce the current payable amount |
FPA (Fuel Price Adjustment) is a monthly NEPRA-notified surcharge or credit based on fuel cost changes for power generation.
Tariff education
Higher consumption pushes you into more expensive per-unit brackets.
Practical example: A Quetta home using 150 units stays in lower slabs. Summer cooling usage of 400+ units can significantly increase the bill.
Commercial and industrial consumers may have different tariff categories. Check NEPRA terms for your connection type.
Peak hours
Peak hours matter for time-of-use billing.
| Season | Peak Timing | Off-Peak Timing |
|---|---|---|
| December to February | 5:00 PM – 9:00 PM | Remaining hours |
| March to May | 6:00 PM – 10:00 PM | Remaining hours |
| June to August | 7:00 PM – 11:00 PM | Remaining hours |
| September to November | 6:00 PM – 10:00 PM | Remaining hours |
Coverage area
QESCO serves districts across Balochistan. The bill checking process is the same for all areas.
Provincial capital — largest QESCO consumer base with residential and commercial areas
Covers Mastung city and surrounding areas
Border town — serves Chaman city and surrounding areas
Covers the hill station of Ziarat and surrounding areas
Serves Zhob city and northern Balochistan areas
Covers Kalat, Khuzdar, and central Balochistan districts
Serves Turbat (Kech) and surrounding Makran division areas
Covers Gwadar port city and strategic coastal areas
Payment guide
Pay through digital wallets, banking apps, ATMs, or bank branches.
| Method | How It Works |
|---|---|
| Easypaisa | Open app → bill payments → electricity → QESCO → enter 14-digit reference number |
| JazzCash | Open app → bill payment → electricity → QESCO → enter reference number |
| Banking apps | Bill payments → electricity → enter reference number |
| Internet banking | Bill payment → enter reference number carefully |
| ATM | Select utility bill payment → follow on-screen instructions |
Dispute process
If your bill looks unusually high, collect details and use the official complaint route.
Escalation: Escalate to NEPRA Consumer Affairs if unresolved.
FAQ
Enter your 14-digit reference number in the bill checker above. Your QESCO bill will open in a new tab showing amount due, due date, units consumed, and all charges.
No. The PITC billing portal requires a 14-digit reference number. You cannot check by name or CNIC alone.
Open the bill using your reference number, then save as PDF or print from your browser.
No. Meter number alone cannot be used for online bill lookup. You need the 14-digit reference number.
Look for 'Reference No.' on any previous electricity bill. It is a 14-digit number near the top.
Common reasons include higher slab consumption, FPA changes, arrears, GST adjustments, and seasonal usage spikes.
QESCO (Quetta Electric Supply Company) serves Quetta, Mastung, Chaman, Ziarat, Zhob, Kalat, Khuzdar, Turbat, and Gwadar — covering most of Balochistan province.
Yes. Downloaded or printed duplicates from the PITC portal are generally accepted through banking apps and bank branches.
Pay through Easypaisa, JazzCash, bank apps, internet banking, ATMs, or bank branches using your 14-digit reference number.
File through the PITC CCMS complaint portal, visit your local QESCO subdivision, or escalate to NEPRA Consumer Affairs.
| Slab | Units | Off-Peak Rate | Peak Rate |
|---|---|---|---|
| Slab 1 | 1–100 | PKR 7.74 | PKR 9.24 |
| Slab 2 | 101–200 | PKR 13.44 | PKR 15.94 |
| Slab 3 | 201–300 | PKR 17.44 | PKR 19.94 |
| Slab 4 | 301–700 | PKR 22.95 | PKR 25.45 |
| Slab 5 | 701+ | PKR 28.76 | PKR 31.26 |
Rates are approximate and subject to NEPRA revisions.