Electricity Bills
Need to check your PESCO bill or download a duplicate copy? This page helps Peshawar, Mardan, Swabi, Nowshera, D.I. Khan, Bannu, Kohat, Swat, Dir, Chitral, and Abbottabad consumers open their bill, find their reference number, understand charges, and resolve billing issues.
This guide is written mainly for residential PESCO consumers in Khyber Pakhtunkhwa, with practical notes for commercial and industrial users where relevant.
How to check
Checking your PESCO bill online is straightforward. You need the correct 14-digit reference number from a previous bill.
Can't find your reference number? See the Reference Number Guide section below.
Tip: Enter digits only. No spaces, dashes, or extra characters.
Duplicate bill
A duplicate bill is useful when you have misplaced the original or need a digital record before payment.
Pro tip: Keep monthly bills saved in one folder for quick comparison.
Reference number
Your reference number is the key detail for online bill retrieval.
Look for 'Reference No.' near the top of your printed PESCO electricity bill.
The same reference number is reused unless your connection details change.
Some users keep a saved photo or PDF of an earlier bill for quick access.
Visit your local PESCO subdivision office with your CNIC and address if you cannot find your reference number.
No. The PITC billing portal requires a 14-digit reference number only. Contact your local PESCO subdivision with your CNIC and address if you cannot find it.
Bill charges
Understanding each charge on your PESCO bill helps spot unusual increases and compare bills over time.
| Term | Meaning | What to Know |
|---|---|---|
| Energy Charges | Main electricity usage charge | Linked to units consumed and the applicable tariff slab |
| Fixed Charges | Base charges applied even at low usage | Not the same as per-unit energy charges |
| FPA | Fuel Price Adjustment | Monthly surcharge or credit based on NEPRA-notified fuel cost changes |
| GST | General Sales Tax | Tax component applied as per prevailing rules |
| Electricity Duty | Provincial duty or related levy | May appear as a separate line item |
| Arrears / Previous Balance | Unpaid amount carried forward | Check this if your bill looks higher than expected |
| Credit / Adjustment | Correction in your favour | May reduce the current payable amount |
FPA (Fuel Price Adjustment) is a monthly surcharge or credit from NEPRA based on fuel cost changes. It affects your bill independently of your consumption.
Tariff education
Residential electricity billing uses slab-based charging. Higher consumption pushes you into more expensive per-unit brackets.
Practical example: A Peshawar home using 200 units in winter pays far less per unit than when summer AC usage pushes consumption to 500+ units.
Commercial establishments and industries in KPK may have different tariff categories including demand charges and time-of-use billing. Check NEPRA-notified terms for your connection type.
Peak hours
Peak hours matter most where time-of-use billing applies. Timings vary by season.
| Season | Peak Timing | Off-Peak Timing |
|---|---|---|
| December to February | 5:00 PM – 9:00 PM | Remaining hours |
| March to May | 6:00 PM – 10:00 PM | Remaining hours |
| June to August | 7:00 PM – 11:00 PM | Remaining hours |
| September to November | 6:00 PM – 10:00 PM | Remaining hours |
Coverage area
PESCO (Peshawar Electric Supply Company) serves major districts across Khyber Pakhtunkhwa. The bill checking process is the same for all areas.
Provincial capital with the largest PESCO consumer base — residential, commercial, and cantonment areas
Second-largest city in KPK — covers Mardan city, Takht Bhai, and surrounding areas
Covers Swabi city, Lahor, Topi, and surrounding areas
Serves Nowshera city, Pabbi, Risalpur, and surrounding areas
Covers D.I. Khan city and southern KPK areas
Serves Bannu city and surrounding districts
Covers Kohat city, Darra Adam Khel, and surrounding areas
Serves Mingora, Dir, Chitral, Buner, and tourist areas in northern KPK
Payment guide
Once you have your bill details, pay through digital wallets, banking apps, ATMs, or bank branches.
| Method | How It Works |
|---|---|
| Easypaisa | Open app → bill payments → electricity → PESCO → enter 14-digit reference number |
| JazzCash | Open app → bill payment → electricity → PESCO → enter reference number |
| Banking apps | Bill payments or utilities → electricity → enter reference number |
| Internet banking | Bill payment area → enter reference number carefully |
| ATM | Select utility bill payment → follow on-screen instructions |
Dispute process
If your PESCO bill looks unusually high or the meter reading seems wrong, collect details and use the official complaint route.
Escalation: If PESCO does not resolve your complaint, escalate to NEPRA Consumer Affairs at nepra.org.pk.
FAQ
Enter your 14-digit reference number in the bill checker above. Your current PESCO bill will open in a new tab showing the amount due, due date, units consumed, and all charges.
No. The PITC billing portal requires a 14-digit reference number. You cannot check your PESCO bill by name or CNIC alone.
Open the bill using your reference number, then save it as a PDF or print it from your browser. Downloaded duplicate bills are generally accepted for payment.
No. Meter number alone cannot be used for online bill lookup. You need the 14-digit reference number linked to your connection.
Look for 'Reference No.' on any previous electricity bill. It is a 14-digit number near the top alongside your consumer details.
Common reasons include higher slab consumption, FPA changes, arrears, GST adjustments, and seasonal usage increases especially in summer months.
PESCO (Peshawar Electric Supply Company) serves Peshawar, Mardan, Swabi, Nowshera, Dera Ismail Khan, Bannu, Kohat, Swat, Dir, Chitral, and Abbottabad districts in Khyber Pakhtunkhwa.
Yes. A downloaded or printed duplicate from the PITC portal is generally accepted through banking apps, digital wallets, and bank branches.
Pay through Easypaisa, JazzCash, bank apps, internet banking, ATMs, or bank branches. Enter your 14-digit reference number in the utility bill section.
File through the PITC CCMS complaint portal, visit your local PESCO subdivision office, or escalate to NEPRA Consumer Affairs. Provide your reference number, meter photo, and recent bills.
| Slab | Units | Off-Peak Rate | Peak Rate |
|---|---|---|---|
| Slab 1 | 1–100 | PKR 7.74 | PKR 9.24 |
| Slab 2 | 101–200 | PKR 13.44 | PKR 15.94 |
| Slab 3 | 201–300 | PKR 17.44 | PKR 19.94 |
| Slab 4 | 301–700 | PKR 22.95 | PKR 25.45 |
| Slab 5 | 701+ | PKR 28.76 | PKR 31.26 |
Rates are approximate and subject to NEPRA revisions. Verify against official notifications.
