Electricity Bills
Need to check your K-Electric (KE) bill or download a duplicate copy? This page helps Karachi consumers access their bill through the official KE portal, find their account number, understand charges, and resolve billing issues.
This guide is for residential K-Electric consumers in Karachi and surrounding areas, with notes for commercial users where relevant.
How to check
You need your K-Electric account number from a previous bill or the KE Live app.
Can't find your account number? See the Account Number Guide below or call KE at 118.
Tip: The KE Live app provides the fastest access to your bill.
Duplicate bill
A duplicate bill is useful when you have misplaced the original or need a digital record.
Pro tip: The KE Live app stores all your past bills digitally.
Account number
Your account number is the key for online bill retrieval with K-Electric.
Look for 'Account No.' near the top of your K-Electric electricity bill.
Your account number is displayed in your profile after logging in.
KE sends monthly bill notifications with your account number via SMS.
Call 118 or visit a KE customer care centre with your CNIC if you need your account number.
Not directly. You need your KE account number. If you have lost it, call the KE helpline at 118 with your CNIC for assistance.
Bill charges
Knowing what each charge means helps spot unusual increases.
| Term | Meaning | What to Know |
|---|---|---|
| Energy Charges | Main electricity usage charge | Linked to units consumed and applicable tariff slab |
| Fixed Charges | Base charges applied even at low usage | Not the same as per-unit energy charges |
| FPA | Fuel Price Adjustment | Monthly NEPRA-notified surcharge or credit based on fuel cost changes |
| GST | General Sales Tax | Tax component applied as per prevailing rules |
| Electricity Duty | Provincial duty or related levy | May appear as a separate line item |
| Arrears / Previous Balance | Unpaid amount carried forward | Check this if bill looks higher than expected |
| Credit / Adjustment | Correction in your favour | May reduce the current payable amount |
FPA (Fuel Price Adjustment) is a monthly NEPRA-notified surcharge or credit based on fuel cost changes. As a vertically integrated utility, K-Electric's FPA may differ from DISCO rates.
Tariff education
Higher consumption pushes you into more expensive per-unit brackets.
Practical example: A DHA home using 150 units stays in lower slabs. During Karachi's summer heat (May–October), a home running 2 ACs can exceed 700 units, resulting in the highest slab rates.
Commercial and industrial consumers have separate KE tariff categories. Contact KE or check NEPRA for your connection type details.
Peak hours
Peak hours matter for time-of-use billing.
| Season | Peak Timing | Off-Peak Timing |
|---|---|---|
| December to February | 5:00 PM – 9:00 PM | Remaining hours |
| March to May | 6:00 PM – 10:00 PM | Remaining hours |
| June to August | 7:00 PM – 11:00 PM | Remaining hours |
| September to November | 6:00 PM – 10:00 PM | Remaining hours |
Coverage area
K-Electric is the sole electricity provider for Karachi and nearby areas, serving over 3.5 million connections.
Covers central Karachi including Saddar, Gulshan-e-Iqbal, Nazimabad, and North Nazimabad
Serves Korangi, Landhi, Shah Faisal, and Gulistan-e-Jauhar areas
Covers SITE, Orangi, Baldia, and western industrial zones
Serves Clifton, DHA, Saddar, and central business district
Covers Malir, Bin Qasim, and surrounding suburban and industrial areas
Serves Dhabeji, Gharo, and surrounding areas outside Karachi city
Payment guide
Pay through digital wallets, banking apps, the KE Live app, or visit a KE customer care centre.
| Method | How It Works |
|---|---|
| Easypaisa | Open app → bill payments → electricity → K-Electric → enter account number |
| JazzCash | Open app → bill payment → electricity → K-Electric → enter account number |
| KE Live App | Download KE Live → login → pay bill directly through the app |
| Banking apps | Bill payments → electricity → K-Electric → enter account number |
| Internet banking | Bill payment → K-Electric → enter account number carefully |
| KE Customer Care | Visit any K-Electric customer care centre for in-person payment |
Dispute process
If your bill looks unusually high, collect details and use the official complaint route.
Escalation: Escalate to NEPRA Consumer Affairs if KE does not resolve within 7 working days.
FAQ
Visit the official K-Electric portal at ke.com.pk. Log in to your KE account using your account number or registered mobile number to view your current bill, past bills, and payment history.
You need your K-Electric account number or registered mobile number. Unlike DISCOs that use PITC, KE has its own system at ke.com.pk.
Log in to the K-Electric portal at ke.com.pk, navigate to billing, and download or print your current or previous bills as PDF.
K-Electric uses account numbers (not meter numbers directly) for bill lookup. Your account number is printed on every KE bill.
Look for 'Account No.' on any previous K-Electric bill. It is printed near the top of your monthly electricity bill.
Common reasons include higher slab consumption (especially in Karachi summers), FPA changes, arrears, GST adjustments, and seasonal usage spikes from AC and cooling appliances.
K-Electric (KE) is the sole electricity provider for Karachi, Dhabeji, Gharo, and parts of Balochistan near Karachi — serving over 3.5 million connections.
Yes. K-Electric is the only private, vertically integrated power utility in Pakistan. It generates, transmits, and distributes electricity — unlike DISCOs which only distribute NTDC power.
Pay through Easypaisa, JazzCash, bank apps, internet banking, K-Electric website, the KE Live app, or visit any KE customer care centre.
File through the KE Live app, call the KE helpline at 118, visit a KE customer care centre, or escalate to NEPRA Consumer Affairs.
| Slab | Units | Off-Peak Rate | Peak Rate |
|---|---|---|---|
| Slab 1 | 1–100 | PKR 7.74 | PKR 9.24 |
| Slab 2 | 101–200 | PKR 13.44 | PKR 15.94 |
| Slab 3 | 201–300 | PKR 17.44 | PKR 19.94 |
| Slab 4 | 301–700 | PKR 22.95 | PKR 25.45 |
| Slab 5 | 701+ | PKR 28.76 | PKR 31.26 |
Rates are approximate and subject to NEPRA revisions. K-Electric tariffs may differ slightly from DISCO rates.
