Electricity Bills
Need to check your IESCO bill or download a duplicate copy? This page helps Islamabad, Rawalpindi, Attock, Jhelum, and Chakwal consumers open their bill, find their reference number, understand charges, and resolve billing issues — all from one place.
This guide is written mainly for residential IESCO consumers in the Islamabad and Rawalpindi region, with practical notes for commercial and government users where relevant.
How to check
Checking your IESCO bill online is straightforward. You need the correct 14-digit reference number from a previous bill.
Can't find your reference number? See the Reference Number Guide section below.
Tip: Enter digits only. No spaces, dashes, or extra characters.
Duplicate bill
A duplicate bill is useful when you have misplaced the original or need a digital record before payment.
Pro tip: Keep monthly bills saved in one folder for quick comparison of usage and charges.
Reference number
Your reference number is the key detail used to retrieve your bill online.
Look for 'Reference No.' near the top of your printed IESCO electricity bill.
The same reference number is reused unless your connection details change.
Some users keep a saved photo or PDF of an earlier bill for quick access.
Visit your local IESCO subdivision office with your CNIC and address if you cannot find your reference number.
No. The PITC billing portal requires a 14-digit reference number. Name, CNIC, or meter number lookup is not supported. Contact your local IESCO subdivision with your CNIC and address if needed.
Bill charges
Understanding each charge on your IESCO bill helps you spot unusual increases and compare bills over time.
| Term | Meaning | What to Know |
|---|---|---|
| Energy Charges | Main electricity usage charge | Linked to units consumed and the applicable tariff slab |
| Fixed Charges | Base charges applied even at low usage | Not the same as per-unit energy charges |
| FPA | Fuel Price Adjustment | Monthly surcharge or credit based on fuel cost changes notified by NEPRA |
| GST | General Sales Tax | Tax component applied as per prevailing government rules |
| Electricity Duty | Federal/provincial duty or related levy | May appear as a separate line item |
| Arrears / Previous Balance | Unpaid amount carried forward | Check this if your bill looks higher than expected |
| Credit / Adjustment | Correction in your favour | May reduce the current payable amount |
FPA (Fuel Price Adjustment) is a monthly surcharge or credit applied by NEPRA based on changes in fuel costs for power generation. It affects your bill independently of your consumption.
Tariff education
Residential electricity billing uses slab-based charging. Higher consumption pushes you into more expensive per-unit brackets.
Practical example: An Islamabad home using 280 units in winter might see a manageable bill. The same home using 500+ units in summer could see the bill double or triple due to higher slab rates.
Government offices, embassies, and commercial establishments in Islamabad may have different tariff categories. Check NEPRA-notified terms for your specific connection type and category.
Peak hours
Peak hours matter most where time-of-use billing or demand management applies. Timings vary by season.
| Season | Peak Timing | Off-Peak Timing |
|---|---|---|
| December to February | 5:00 PM – 9:00 PM | Remaining hours |
| March to May | 6:00 PM – 10:00 PM | Remaining hours |
| June to August | 7:00 PM – 11:00 PM | Remaining hours |
| September to November | 6:00 PM – 10:00 PM | Remaining hours |
Coverage area
IESCO (Islamabad Electric Supply Company) serves the federal capital and four adjoining districts. The bill checking process is the same for all areas.
Federal capital territory — covers all sectors, zones, and CDA-managed areas
Twin city with major residential, commercial, and cantonment areas
Covers Attock city, Hazro, Hassanabdal, and surrounding areas
Serves Jhelum city, Dina, Pind Dadan Khan, and surrounding areas
Covers Chakwal city, Talagang, Choa Saidan Shah, and surrounding areas
Payment guide
Once you have your bill details, pay through digital wallets, banking apps, ATMs, or bank branches.
| Method | How It Works |
|---|---|
| Easypaisa | Open app → bill payments → electricity → IESCO → enter 14-digit reference number |
| JazzCash | Open app → bill payment → electricity → IESCO → enter reference number |
| Banking apps | Bill payments or utilities → electricity → enter reference number |
| Internet banking | Bill payment area → enter reference number carefully |
| ATM | Select utility bill payment → follow on-screen instructions |
Dispute process
If your IESCO bill looks unusually high or the meter reading seems wrong, collect details and use the official complaint route.
Escalation: If IESCO does not resolve your complaint, escalate to NEPRA Consumer Affairs at nepra.org.pk.
FAQ
Enter your 14-digit reference number in the bill checker above. Your current IESCO bill will open in a new tab showing the amount due, due date, units consumed, and all charges.
No. The PITC billing portal requires a 14-digit reference number. You cannot check your IESCO bill by name or CNIC alone.
Open the bill using your reference number, then save it as a PDF or print it from your browser. Downloaded duplicate bills are generally accepted for payment.
No. Meter number alone cannot be used for online bill lookup. You need the 14-digit reference number linked to your connection.
Look for 'Reference No.' on any previous electricity bill. It is a 14-digit number usually near the top of the bill alongside your consumer details.
Common reasons include higher slab consumption (especially in summer), FPA changes, arrears, GST adjustments, and seasonal usage increases in the Islamabad/Rawalpindi region.
IESCO (Islamabad Electric Supply Company) serves Islamabad Capital Territory, Rawalpindi, Attock, Jhelum, and Chakwal districts.
Yes. A downloaded or printed duplicate from the PITC portal is generally accepted through banking apps, digital wallets, and bank branches.
Pay through Easypaisa, JazzCash, bank apps (HBL, UBL, Meezan, etc.), internet banking, ATMs, or bank branches. Enter your 14-digit reference number in the utility bill section.
File through the PITC CCMS complaint portal, visit your local IESCO subdivision office, or call the IESCO helpline. For unresolved issues, escalate to NEPRA Consumer Affairs.
| Slab | Units | Off-Peak Rate | Peak Rate |
|---|---|---|---|
| Slab 1 | 1–100 | PKR 7.74 | PKR 9.24 |
| Slab 2 | 101–200 | PKR 13.44 | PKR 15.94 |
| Slab 3 | 201–300 | PKR 17.44 | PKR 19.94 |
| Slab 4 | 301–700 | PKR 22.95 | PKR 25.45 |
| Slab 5 | 701+ | PKR 28.76 | PKR 31.26 |
Rates are approximate and subject to NEPRA revisions. Verify against the latest official notification.
