What You Need
- 14-digit reference number from a previous bill
- A mobile phone, tablet, or computer with internet access
- A browser such as Chrome, Safari, Firefox, or Edge
Can't find your reference number? See the Reference Number Guide below.
Electricity Bills
Need to check your HESCO bill or download a duplicate copy? This page helps Hyderabad, Nawabshah, Mirpurkhas, Tando Allahyar, Badin, Thatta, and Sajawal consumers open their bill, find their reference number, understand charges, and resolve billing issues.
This guide is written for residential HESCO consumers in Sindh, with notes for commercial users where relevant.
How to check
You need the correct 14-digit reference number from a previous bill.
Can't find your reference number? See the Reference Number Guide below.
Tip: Enter digits only.
Duplicate bill
A duplicate bill helps when you have misplaced the original or need a digital copy.
Pro tip: Save monthly bills in one folder for comparison.
Reference number
Your reference number is the key for online bill retrieval.
Look for 'Reference No.' near the top of your printed HESCO electricity bill.
The same reference number is reused unless your connection details change.
Some users keep a saved photo or PDF of an earlier bill.
Visit your local HESCO subdivision with your CNIC and address if you cannot find your reference number.
No. The PITC portal requires a 14-digit reference number only. Contact your local HESCO subdivision if needed.
Bill charges
Knowing what each charge means helps spot unusual increases.
| Term | Meaning | What to Know |
|---|---|---|
| Energy Charges | Main electricity usage charge | Linked to units consumed and the applicable tariff slab |
| Fixed Charges | Base charges applied even at low usage | Not the same as per-unit energy charges |
| FPA | Fuel Price Adjustment | Monthly surcharge or credit based on NEPRA-notified fuel cost changes |
| GST | General Sales Tax | Tax component applied as per prevailing rules |
| Electricity Duty | Provincial duty or related levy | May appear as a separate line item |
| Arrears / Previous Balance | Unpaid amount carried forward | Check this if your bill looks higher than expected |
| Credit / Adjustment | Correction in your favour | May reduce the current payable amount |
FPA (Fuel Price Adjustment) is a monthly NEPRA-notified surcharge or credit based on fuel cost changes for power generation.
Tariff education
Residential billing uses slab-based charging. Higher consumption means higher per-unit rates.
Practical example: A Hyderabad home using 180 units stays in lower slabs. Summer AC usage of 500+ units can triple the bill due to higher slab rates.
Commercial and industrial consumers may have different tariff categories. Check NEPRA terms for your connection type.
Peak hours
Peak hours matter for time-of-use billing. Timings vary by season.
| Season | Peak Timing | Off-Peak Timing |
|---|---|---|
| December to February | 5:00 PM – 9:00 PM | Remaining hours |
| March to May | 6:00 PM – 10:00 PM | Remaining hours |
| June to August | 7:00 PM – 11:00 PM | Remaining hours |
| September to November | 6:00 PM – 10:00 PM | Remaining hours |
Coverage area
HESCO serves districts across lower and central Sindh. The bill checking process is the same for all areas.
Division headquarters — covers Hyderabad city, Latifabad, Qasimabad, and surrounding areas
Serves Nawabshah city, Sakrand, and surrounding areas
Covers Mirpurkhas city, Digri, Jhuddo, and surrounding areas
Serves Tando Allahyar city and surrounding rural areas
Covers Tando Muhammad Khan and surrounding areas
Serves Badin city, Tando Bago, and coastal areas
Covers Thatta city, Makli, and surrounding historical areas
Serves Sajawal and nearby areas in lower Sindh
Payment guide
Pay through digital wallets, banking apps, ATMs, or bank branches.
| Method | How It Works |
|---|---|
| Easypaisa | Open app → bill payments → electricity → HESCO → enter 14-digit reference number |
| JazzCash | Open app → bill payment → electricity → HESCO → enter reference number |
| Banking apps | Bill payments or utilities → electricity → enter reference number |
| Internet banking | Bill payment area → enter reference number carefully |
| ATM | Select utility bill payment → follow on-screen instructions |
Dispute process
If your bill looks unusually high, collect details and use the official complaint route.
Escalation: Escalate to NEPRA Consumer Affairs if unresolved.
FAQ
Enter your 14-digit reference number in the bill checker above. Your HESCO bill will open in a new tab showing the amount due, due date, units consumed, and all charges.
No. The PITC billing portal requires a 14-digit reference number. You cannot check your HESCO bill by name or CNIC alone.
Open the bill using your reference number, then save it as a PDF or print it from your browser.
No. Meter number alone cannot be used for online bill lookup. You need the 14-digit reference number.
Look for 'Reference No.' on any previous electricity bill. It is a 14-digit number near the top alongside your consumer details.
Common reasons include higher slab consumption, FPA changes, arrears, GST adjustments, and seasonal usage increases especially during summer in Sindh.
HESCO (Hyderabad Electric Supply Company) serves Hyderabad, Nawabshah (Shaheed Benazirabad), Mirpurkhas, Tando Allahyar, Tando Muhammad Khan, Badin, Thatta, and Sajawal districts in Sindh.
Yes. Downloaded or printed duplicates from the PITC portal are generally accepted through banking apps and bank branches.
Pay through Easypaisa, JazzCash, bank apps, internet banking, ATMs, or bank branches. Enter your 14-digit reference number in the utility bill section.
File through the PITC CCMS complaint portal, visit your local HESCO subdivision, or escalate to NEPRA Consumer Affairs with reference number and evidence.
| Slab | Units | Off-Peak Rate | Peak Rate |
|---|---|---|---|
| Slab 1 | 1–100 | PKR 7.74 | PKR 9.24 |
| Slab 2 | 101–200 | PKR 13.44 | PKR 15.94 |
| Slab 3 | 201–300 | PKR 17.44 | PKR 19.94 |
| Slab 4 | 301–700 | PKR 22.95 | PKR 25.45 |
| Slab 5 | 701+ | PKR 28.76 | PKR 31.26 |
Rates are approximate and subject to NEPRA revisions.