Electricity Bills
Need to check your GEPCO bill or download a duplicate copy? This page helps Gujranwala, Sialkot, Gujrat, Mandi Bahauddin, Hafizabad, and Narowal consumers open their bill, find their reference number, understand charges, and resolve billing issues — all from one place.
This guide is written mainly for residential GEPCO consumers, with practical notes for commercial and industrial users where relevant.
How to check
Checking your GEPCO bill online is straightforward. You need the correct 14-digit reference number from a previous bill.
Can't find your reference number? Scroll down to the Reference Number Guide section below.
Tip: Enter digits only. Do not use spaces, dashes, or extra characters.
Duplicate bill
A duplicate bill is useful when you have misplaced the original or need a digital record for payment confirmation.
Pro tip: Keep monthly bills saved in one folder for quick comparison of usage and charges.
Reference number
Your reference number is the key detail used to retrieve your bill online.
Look for 'Reference No.' near the top of your printed GEPCO electricity bill.
The same reference number is reused unless your connection details change.
Some users keep a saved photo or PDF of an earlier bill for quick access.
Visit your local GEPCO subdivision office with your CNIC and address if you cannot find your reference number.
No. The PITC billing portal requires a 14-digit reference number. Name, CNIC, or meter number lookup is not supported. Contact your local GEPCO subdivision if you cannot find your reference number.
Bill charges
Understanding each charge on your GEPCO bill helps spot unusual increases and compare bills across months.
| Term | Meaning | What to Know |
|---|---|---|
| Energy Charges | Main electricity usage charge | Linked to units consumed and the applicable tariff slab |
| Fixed Charges | Base charges applied even at low usage | Not the same as per-unit energy charges |
| FPA | Fuel Price Adjustment | Monthly surcharge or credit based on fuel cost changes notified by NEPRA |
| GST | General Sales Tax | Tax component applied as per prevailing rules |
| Electricity Duty | Provincial duty or related levy | May appear as a separate line item |
| Arrears / Previous Balance | Unpaid amount carried forward | Check this if your bill looks higher than expected |
| Credit / Adjustment | Correction in your favour | May reduce the current payable amount |
FPA (Fuel Price Adjustment) is a monthly surcharge or credit applied by NEPRA based on changes in fuel costs for power generation. It can increase or decrease your bill independently of consumption.
Tariff education
Residential electricity billing uses slab-based charging. Higher consumption pushes you into progressively more expensive per-unit brackets.
Practical example: A Gujranwala home using 200 units pays a lower per-unit rate than one using 400 units, because the higher usage crosses into a more expensive slab bracket.
Sialkot's export-oriented industries and Gujranwala's commercial zones may have different tariff categories including demand charges, maximum demand indicators, or time-of-use billing. Check NEPRA-notified terms for your connection type.
Peak hours
Peak hours matter most where time-of-use billing or demand management applies.
| Season | Peak Timing | Off-Peak Timing |
|---|---|---|
| December to February | 5:00 PM – 9:00 PM | Remaining hours |
| March to May | 6:00 PM – 10:00 PM | Remaining hours |
| June to August | 7:00 PM – 11:00 PM | Remaining hours |
| September to November | 6:00 PM – 10:00 PM | Remaining hours |
Coverage area
GEPCO (Gujranwala Electric Power Company) serves six districts in northern Punjab. The bill checking process is the same for all areas.
Division headquarters and largest GEPCO consumer base — industrial and residential
Major export hub with significant industrial and commercial electricity consumption
Covers Gujrat city, Kharian, Jalalpur Jattan, and surrounding areas
Serves Mandi Bahauddin city, Phalia, Malakwal, and surrounding areas
Covers Hafizabad city, Pindi Bhattian, and surrounding areas
Covers Narowal city, Shakargarh, and surrounding areas
Payment guide
Once you have your bill details, pay through digital wallets, banking apps, ATMs, or bank branches.
| Method | How It Works |
|---|---|
| Easypaisa | Open app → bill payments → electricity → GEPCO → enter 14-digit reference number |
| JazzCash | Open app → bill payment → electricity → GEPCO → enter reference number |
| Banking apps | Bill payments or utilities → electricity → enter reference number |
| Internet banking | Bill payment area → enter reference number carefully |
| ATM | Select utility bill payment → follow on-screen instructions |
Dispute process
If your GEPCO bill looks unusually high or the meter reading seems wrong, collect details first and use the official complaint route.
Escalation: If GEPCO does not resolve your complaint, escalate to NEPRA Consumer Affairs at nepra.org.pk.
FAQ
Enter your 14-digit reference number in the bill checker above. Your current GEPCO bill will open in a new tab showing the amount due, due date, units consumed, and all charges.
No. The PITC billing portal requires a 14-digit reference number. You cannot check your GEPCO bill by name or CNIC alone.
Open the bill using your reference number, then save it as a PDF or print it from your browser. A downloaded duplicate bill is generally accepted for payment.
No. Meter number alone is not used for online bill lookup. You need the 14-digit reference number linked to your connection.
Look for 'Reference No.' on any previous electricity bill. It is a 14-digit number near the top of the bill with your consumer details.
Common reasons include higher slab consumption, FPA (Fuel Price Adjustment) changes, arrears, GST adjustments, and seasonal usage increases.
GEPCO serves Gujranwala, Sialkot, Gujrat, Mandi Bahauddin, Hafizabad, and Narowal districts in Punjab, Pakistan.
Yes. A downloaded or printed duplicate from the official PITC portal is generally accepted through banking apps, digital wallets, and bank branches.
Pay through Easypaisa, JazzCash, bank apps, internet banking, ATMs, or bank branches. Enter your 14-digit reference number in the utility bill section.
File through the PITC CCMS complaint portal, visit your local GEPCO subdivision office, or escalate to NEPRA. Provide your reference number, meter photo, and recent bills.
| Slab | Units | Off-Peak Rate | Peak Rate |
|---|---|---|---|
| Slab 1 | 1–100 | PKR 7.74 | PKR 9.24 |
| Slab 2 | 101–200 | PKR 13.44 | PKR 15.94 |
| Slab 3 | 201–300 | PKR 17.44 | PKR 19.94 |
| Slab 4 | 301–700 | PKR 22.95 | PKR 25.45 |
| Slab 5 | 701+ | PKR 28.76 | PKR 31.26 |
Rates are approximate and subject to NEPRA revisions. Verify against the latest official notification.
